Front Office Agentother related Employment listings - Berlin, MD at Geebo

Front Office Agent

OVERVIEWFront Desk Agents handle the routine office work and administrative responsibilities of the resort, working closely with the Front Office Supervisor and other team members.
JOB DUTIESGreet and welcome guests on the property, sort through and send resort comments, suggestions, and complaints to the Resort Manager.
Check guests in and out for their reservations.
Assist guests with making future reservations both in person and over the phone.
Maintain petty cash fund.
Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc.
Ensure office supplies are sufficiently stocked and prepare supply orders as needed.
Perform hourly camp checks to ensure guests are following park rules and checking for trespassers on property.
Other duties as assigned.
Requirements High School Diploma or GEDAdministrative experience (preferred)Strong customer service skillsExcellent telephone skillsGood problem-solving skillsMaintain a professional appearanceIntermediate to advanced computer proficiency, ability to use Microsoft Office SuiteRV resort office or hotel front desk experience, a plusAbility to work flexible hours including PM shifts, weekends and holidays.
Recommended Skills Administration Communication Customer Service Front Office Microsoft Office Problem Solving Apply to this job.
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