Concessions Management Specialist
Summary The incumbent independently performs, or may assist a higher graded specialist, in a variety of standardized functions that support the Commercial Services Program, where the requirements are typically well-defined and have precedentThe incumbent performs work within the following areas:
Legal Framework, Commerical Services Development, Monitoring and Evaluation, Data Collection/Analysis, Customer Service/Collaboration, Business Acumen, Negotiation, and Asset ManagementResponsibilities Supports recommendations or assigned projects with dataPerforms basic analyses of collected data for use in feasibility studies, comparability studies, claims, etcIdentifies patterns of unusual income or expenses and make recommendations to supervisorConducts simplified financial analyses and recomends appropriate action to supervisorReviews documents for leasing business opportunities developed by park personnel for accuracyPrepares simplified (or simpler) business opportunity documents and standard templates in coordination with park, contractors and agency headquarters personnelAssesses evaluation findings and provide recommendations to park personnel on the well-defined and well-precedentedReviews and evaluate lease proposals and packages to make recommendations for the selection of lease packages as part of a lease panelEmploys technical negotiation strategies surrounding standardized contracts/issues (e.
g.
, evaluation and performance, rate approvals, leases, and concession contractsRequirements Conditions of Employment U.
SCitizenship requiredAppointment subject to background investigation and favorable adjudicationMeet Selective Service Registration Act requirement for males Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer ProgramAny individual who is currently holding, or has held within the previous 52 weeks, a General Schedule position under non-temporary appointment in the competitive or excepted service, must meet time-in-grade requirements (must have served 52 weeks at the next lower grade or equivalent in the Federal service)Time-in-grade requirements must be met by the closing date of this announcementTime-In-Grade requirements also apply to former Federal civilian employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointmentGovernment Housing maybe availableYou will be required to operate a government (or private) motor vehicle as part of your official duties; a valid driver's license is requiredYou will be required to submit a Motor Vehicle Operator's License and Driving RecordYou must also submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that disclose all valid driver's licenses, whether current or past, possessed by youYou will be required to wear a uniform and comply with the National Park Service uniform standardsA uniform allowance will be providedIf you are a new employee or supervisor in the Federal government, you will be required to complete a one-year probationary periodYou may be required to travelYou must obtain a government charge card for travel purposesYou may be required to complete training and obtain/maintain a government charge card with travel and/or purchase authorityQualifications All qualifications must be met by the closing date of this announcement-12/01/2023-unless otherwise stated in this vacancy announcementCredit will be given for all appropriate qualifying experienceFor current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 for each federal position listed as part of your application to be used to validate your work schedule and determine the amount of qualifying experience that you will be grantedAn award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experienceFor all other applicants who are not current federal employees, your resume must state either full-time (or 40 hours a week) or part-time with the number of hours worked per week to ensure proper crediting of specialized experienceFailure to adequately provide information needed to determine number of hours worked in each position may result in that time not being credited when evaluating qualifying experienceFor periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflectedTo qualify for this position at the GS-09 grade level, you must possess at least one of the following minimum qualifications by close of the announcement:
Experience:
At least one full year of specialized experience comparable in scope and responsibility to the GS-07 grade level in the Federal service (obtained in either the public or private sectors)This experience includes activities such as:
Reading guidelines and contract language to determine program or contract requirements related to the management and administration of the Commercial Services Programs; performing basic analyses of collected data; providing support for developing documents related to business opportunities, such as, assisting in the development of prospectus documents, requests for proposals, and requests for bids for leases; reviewing financial reports for completeness and compliance with annual financial report instructions; drafting responses to routine inquiries and complaints from the general public; preparing routine reports using established templates; planning, coordinating and implementing simple projects, such as, real estate market studies and site visit evaluations; creating and disseminating written communication to a variety of audiences, and using software programs; such as, word processing, spreadsheet, or database (e.
g.
, Excel, Access, Word, or similar operating systems) You must include hours per week worked-OR- EDUCATION:
Successful completion of a master's or equivalent graduate degree -OR- two full years of progressively higher-level graduate education leading to such a degree -OR- LL.
Bor J.
D.
, if relatedGraduate education must be directly related to this position and provide the knowledge, skill, and abilities necessary to do the work of this positionYou must include transcripts-OR- COMBINATION:
Successful completion of a combination of graduate education (more than one year of graduate education, but less than two full years) and experience as described aboveTo combine education and experience, first take the number of completed graduate coursework in excess of 18 semester hours and divide by 18Then take the number of months of full-time experience and divide by 12 monthsAdd the percentages togetherThe total must equal at least 100 percent to qualifyYou must include transcriptsVolunteer
Experience:
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.
g.
, Peace Corps, AmeriCorps) and other organizations (e.
g.
, professional; philanthropic; religious; spiritual; community, student, social)Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employmentYou will receive credit for all qualifying experience, including volunteer experienceICTAP/CTAP Statement:
Current surplus and current or former displaced Federal individuals who have special prior ity selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selectionWell qualified means that the applicant meets the following:
OPM qualification standards for the position; all selective placement factors, where applicable; special qualifying conditions that OPM has approved for the position, where applicable; is physically qualified with reasonable accommodation, where appropriate to satisfactorily perform the duties of the position upon entry; and is rated by the organization at least at the well qualified level on all competenciesEducation To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class rankingTranscripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin workIf you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.
Seducation program; or full credit has been given for the courses at a U.
Saccredited college or universityAdditional Information A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selectedThe display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of payA Recruitment Incentive May Be Authorized for a newly selected employee when appointed to a permanent, temporary, or term positionA Federal employee who is transferring to the National Park Service from another component, bureau or Federal agency and who does not meet the conditions under 5 CFR 575.
102 is not eligible for a recruitment incentiveA Relocation Incentive May Be Authorized for a Federal employee when the employee must move, as directed by the National Park Service (NPS) either through a management directed reassignment or selection for employment, to a different location at least 50 miles away from the one where his/her position of record held at time of selection is currently located, due to a need of the NPSA relocation incentive is not the same as a Permanent Change of Station (PCS) move and, as such, may be granted in conjunction with one anotherThis announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificatePhysical Demands:
Concession facilities include (but are not limited to) front and back of the house locations at hotels, commercial kitchens, restaurants, retail facilities, warehouses, employee housing, stable operations, marinas, and assigned landscapesWhile some work is performed in an office setting, the position requires familiarity with park resources and concession facilities and services which may include may require hiking on park backcountry trails, overnight stays in the backcountry which require carrying a heavy backpack, horseback riding, bicycling, rafting, extensive walking, etcThere may be some requirements to travel on water vessels and small aircraftA current driver's license may be requiredWorking Conditions:
For work conducted in the office environment, the risks include those typically found in an office environmentNormal safety precautions typical of such places should be observed (e.
g.
, use of safe work practices with office equipment, avoidance of trips and falls,)Travel within and away from the park area may be necessary and frequent in order to provide support for the program for the purpose of attending meetings, training programs, conferences, and site visitsFor work conducted in the field, the risks involve those typical for visitors of the Park, and may include confrontations with wildlife and exposure to the elementsDepending on the Park, risks may involve those customary when working with or riding horses, being a passenger on a boat, working in and around historic structures, hiking on challenging terrain, and being a passenger or driver of a motor vehicleThe National Park Service has determined that the duties of this position are suitable for telework and the selectee may be allowed to telework with supervisor approval.
Recommended Skills Accounting Administration Asset Management Claim Processing Commercial Awareness Communication Estimated Salary: $20 to $28 per hour based on qualifications.
Legal Framework, Commerical Services Development, Monitoring and Evaluation, Data Collection/Analysis, Customer Service/Collaboration, Business Acumen, Negotiation, and Asset ManagementResponsibilities Supports recommendations or assigned projects with dataPerforms basic analyses of collected data for use in feasibility studies, comparability studies, claims, etcIdentifies patterns of unusual income or expenses and make recommendations to supervisorConducts simplified financial analyses and recomends appropriate action to supervisorReviews documents for leasing business opportunities developed by park personnel for accuracyPrepares simplified (or simpler) business opportunity documents and standard templates in coordination with park, contractors and agency headquarters personnelAssesses evaluation findings and provide recommendations to park personnel on the well-defined and well-precedentedReviews and evaluate lease proposals and packages to make recommendations for the selection of lease packages as part of a lease panelEmploys technical negotiation strategies surrounding standardized contracts/issues (e.
g.
, evaluation and performance, rate approvals, leases, and concession contractsRequirements Conditions of Employment U.
SCitizenship requiredAppointment subject to background investigation and favorable adjudicationMeet Selective Service Registration Act requirement for males Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer ProgramAny individual who is currently holding, or has held within the previous 52 weeks, a General Schedule position under non-temporary appointment in the competitive or excepted service, must meet time-in-grade requirements (must have served 52 weeks at the next lower grade or equivalent in the Federal service)Time-in-grade requirements must be met by the closing date of this announcementTime-In-Grade requirements also apply to former Federal civilian employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointmentGovernment Housing maybe availableYou will be required to operate a government (or private) motor vehicle as part of your official duties; a valid driver's license is requiredYou will be required to submit a Motor Vehicle Operator's License and Driving RecordYou must also submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that disclose all valid driver's licenses, whether current or past, possessed by youYou will be required to wear a uniform and comply with the National Park Service uniform standardsA uniform allowance will be providedIf you are a new employee or supervisor in the Federal government, you will be required to complete a one-year probationary periodYou may be required to travelYou must obtain a government charge card for travel purposesYou may be required to complete training and obtain/maintain a government charge card with travel and/or purchase authorityQualifications All qualifications must be met by the closing date of this announcement-12/01/2023-unless otherwise stated in this vacancy announcementCredit will be given for all appropriate qualifying experienceFor current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 for each federal position listed as part of your application to be used to validate your work schedule and determine the amount of qualifying experience that you will be grantedAn award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experienceFor all other applicants who are not current federal employees, your resume must state either full-time (or 40 hours a week) or part-time with the number of hours worked per week to ensure proper crediting of specialized experienceFailure to adequately provide information needed to determine number of hours worked in each position may result in that time not being credited when evaluating qualifying experienceFor periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflectedTo qualify for this position at the GS-09 grade level, you must possess at least one of the following minimum qualifications by close of the announcement:
Experience:
At least one full year of specialized experience comparable in scope and responsibility to the GS-07 grade level in the Federal service (obtained in either the public or private sectors)This experience includes activities such as:
Reading guidelines and contract language to determine program or contract requirements related to the management and administration of the Commercial Services Programs; performing basic analyses of collected data; providing support for developing documents related to business opportunities, such as, assisting in the development of prospectus documents, requests for proposals, and requests for bids for leases; reviewing financial reports for completeness and compliance with annual financial report instructions; drafting responses to routine inquiries and complaints from the general public; preparing routine reports using established templates; planning, coordinating and implementing simple projects, such as, real estate market studies and site visit evaluations; creating and disseminating written communication to a variety of audiences, and using software programs; such as, word processing, spreadsheet, or database (e.
g.
, Excel, Access, Word, or similar operating systems) You must include hours per week worked-OR- EDUCATION:
Successful completion of a master's or equivalent graduate degree -OR- two full years of progressively higher-level graduate education leading to such a degree -OR- LL.
Bor J.
D.
, if relatedGraduate education must be directly related to this position and provide the knowledge, skill, and abilities necessary to do the work of this positionYou must include transcripts-OR- COMBINATION:
Successful completion of a combination of graduate education (more than one year of graduate education, but less than two full years) and experience as described aboveTo combine education and experience, first take the number of completed graduate coursework in excess of 18 semester hours and divide by 18Then take the number of months of full-time experience and divide by 12 monthsAdd the percentages togetherThe total must equal at least 100 percent to qualifyYou must include transcriptsVolunteer
Experience:
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.
g.
, Peace Corps, AmeriCorps) and other organizations (e.
g.
, professional; philanthropic; religious; spiritual; community, student, social)Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employmentYou will receive credit for all qualifying experience, including volunteer experienceICTAP/CTAP Statement:
Current surplus and current or former displaced Federal individuals who have special prior ity selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selectionWell qualified means that the applicant meets the following:
OPM qualification standards for the position; all selective placement factors, where applicable; special qualifying conditions that OPM has approved for the position, where applicable; is physically qualified with reasonable accommodation, where appropriate to satisfactorily perform the duties of the position upon entry; and is rated by the organization at least at the well qualified level on all competenciesEducation To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class rankingTranscripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin workIf you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.
Seducation program; or full credit has been given for the courses at a U.
Saccredited college or universityAdditional Information A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selectedThe display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of payA Recruitment Incentive May Be Authorized for a newly selected employee when appointed to a permanent, temporary, or term positionA Federal employee who is transferring to the National Park Service from another component, bureau or Federal agency and who does not meet the conditions under 5 CFR 575.
102 is not eligible for a recruitment incentiveA Relocation Incentive May Be Authorized for a Federal employee when the employee must move, as directed by the National Park Service (NPS) either through a management directed reassignment or selection for employment, to a different location at least 50 miles away from the one where his/her position of record held at time of selection is currently located, due to a need of the NPSA relocation incentive is not the same as a Permanent Change of Station (PCS) move and, as such, may be granted in conjunction with one anotherThis announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificatePhysical Demands:
Concession facilities include (but are not limited to) front and back of the house locations at hotels, commercial kitchens, restaurants, retail facilities, warehouses, employee housing, stable operations, marinas, and assigned landscapesWhile some work is performed in an office setting, the position requires familiarity with park resources and concession facilities and services which may include may require hiking on park backcountry trails, overnight stays in the backcountry which require carrying a heavy backpack, horseback riding, bicycling, rafting, extensive walking, etcThere may be some requirements to travel on water vessels and small aircraftA current driver's license may be requiredWorking Conditions:
For work conducted in the office environment, the risks include those typically found in an office environmentNormal safety precautions typical of such places should be observed (e.
g.
, use of safe work practices with office equipment, avoidance of trips and falls,)Travel within and away from the park area may be necessary and frequent in order to provide support for the program for the purpose of attending meetings, training programs, conferences, and site visitsFor work conducted in the field, the risks involve those typical for visitors of the Park, and may include confrontations with wildlife and exposure to the elementsDepending on the Park, risks may involve those customary when working with or riding horses, being a passenger on a boat, working in and around historic structures, hiking on challenging terrain, and being a passenger or driver of a motor vehicleThe National Park Service has determined that the duties of this position are suitable for telework and the selectee may be allowed to telework with supervisor approval.
Recommended Skills Accounting Administration Asset Management Claim Processing Commercial Awareness Communication Estimated Salary: $20 to $28 per hour based on qualifications.
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